Frequently asked questions regarding the “TEAM EXPO 2025” programme
FAQ
Frequently asked questions regarding the “TEAM EXPO 2025” programme
| No. | Type | Questions | Answer |
| 1 | General | How can I participate? | There are two ways to participate: Co-Creation Challenges and Co-Creation Partners. |
| 2 | General | What is a Co-Creation Challenge? | A "Co-Creation Challenge" refers to specific activities that participants take the lead in co-creating towards the future in order to realise the Expo's theme. |
| 3 | General | What is a Co-Creation Partner? | A "Co-Creation Partner" is a corporation or organisation that supports the Co-Creation Challenge of others by providing the necessary resources, or supports the activities of others to create a Co-Creation Challenge, in order to realise the theme of the Expo. |
| 4 | General | What is the difference between a Co-Creation Challenge and a Co-Creation Partner? | "Co-Creation Challenge" refers to activities carried out primarily by individuals or organisations, and "Co-Creation Partner" refers to corporations and organisations that create and support Co-Creation Challenges. |
| 5 | General | What is the difference between Co-Creation Challenge and Co-Creation Partner registration? | "Co-Creation Challenge" registers activities carried out primarily by individuals and organisations, while "Co-Creation Partner" registers corporations and organisations that create and support Co-Creation Challenges. |
| 6 | General | Can I do registration for both a Co-Creation Challenge and a Co-Creation Partner? | In the case of corporations and organisations, it is possible for the same entity to register for both, but the roles of "Co-Creation Challenge" and "Co-Creation Partner" are different, so please be careful not to overlap in the content of your efforts. |
| 7 | General | Should I do registration as a Co-Creation Challenge or a Co-Creation Partner? | If you want to take the lead or work together with other members, choose "Co-Creation Challenge," or if you want to contribute your own resources to create and support other Co-Creation Challenges, choose and register as a "Co-Creation Partner." |
| 8 | General | Should a corporation/organisation register as a Co-Creation Partner? | Even if you are a corporation or organisation, if you are taking the initiative yourself, please register for a "Co-Creation Challenge." |
| 9 | General | Is there a deadline for Co-Creation Challenge and Co-Creation Partner registration? | Registration applications are accepted at any time. Please note that it takes a certain amount of time to register, even if the application details are complete. |
| 10 | General | Are there any prohibitions for Co-Creation Challenges or Co-Creation Partners? | Activities for commercial purposes or fundraising purposes are prohibited, so please refer to various regulations such as "TEAM EXPO 2025 Programme Official Website Terms of Use" and "TEAM EXPO 2025 Programme/Co-Creation Member Participation Terms" for details. Please check our Terms of Use. |
| 11 | General | Are there any registration fees, membership fees, or annual fees for Co-Creation Challenges or Co-Creation Partners? | There are no registration fees, membership fees, or annual fees. |
| 12 | General | Will you cover the cost of Co-Creation Challenges and Co-Creation Partner activities? | Expenses necessary for the activity will be borne by the participant. |
| 13 | General | After applying for a Co-Creation Challenge or Co-Creation Partner, can I modify the application details before registration? | You can make corrections by cancelling your application, so please contact the EXPO Co-Creation Office with the name of the Co-Creation Challenge or Co-Creation Partner you are applying for. |
| 14 | General | After applying for a Co-Creation Challenge or Co-Creation Partner, can I delete my application before registration? | If you contact the EXPO Co-Creation Office with the name of the Co-Creation Challenge or Co-Creation Partner you are applying for, we will cancel your application. However, you cannot delete it, so please keep it as is. |
| 15 | General | Will I be contacted when a Co-Creation Challenge or Co-Creation Partner is registered? | Once approved, you will receive a notification on your My Page. |
| 16 | General | Can I change the content of my initiative after registering a Co-Creation Challenge or as a Co-Creation Partner? | Please contact the EXPO Co-Creation Office as we cannot make any major changes to the content of the initiative. Please note that you can edit the wording and contact information. |
| 17 | General | After registering a Co-Creation Challenge or as a Co-Creation Partner, can I send out information regarding the registration details? | If you want to hold an event, you can use “Events”, and if you want to report on your activities, you can use “Members’ Posts” to send information. |
| 18 | General | After registering a Co-Creation Challenge or as a Co-Creation Partner, can I send out information that differs from the registered content? | It is not possible to send information that differs from the registered information. |
| 19 | General | If I register a Co-Creation Challenge or as a Co-Creation Partner, will the office introduce me to other Co-Creation Challenges or Co-Creation Partners? | Both Co-Creation Challenges and Co-Creation Partners are required to work on this initiative, so please contact other Co-Creation Challenges and Co-Creation Partners directly. |
| 20 | General | How should I write the "TEAM EXPO 2025" programme? | TEAM EXPO 2025 is written in all capital letters, and programme is written with a lowercase “p” when used in a sentence but capitalised when used in titles, such as header titles. |
| 21 | General | Why is the programme designated with the notation "TEAM EXPO 2025"? | The "TEAM EXPO 2025" programme has been registered as a trademark, so we have specified the notation. |
| 22 | General | Is there an abbreviation for the "TEAM EXPO 2025" programme? | For “TEAM EXPO 2025”, please be sure to write the official name before using the abbreviation. |
| 23 | General | How should I read the "TEAM EXPO 2025" programme? | How to read: “Team Expo Twenty Twenty-Five“ |
| 24 | Member registration | How do I register as a member? | Register on the "TEAM EXPO 2025" programme official website. Please register using the "New Registration" form. |
| 25 | Member registration | How do I register as a corporate member? | When registering as a member, please set the "Type of Participation" to "Corporation/Organisation". If you registered as an “Individual", you can change it on the "Account" edit screen on My Page. However, once at least one Co-Creation Challenge or Co-Creation Partner is approved, the "Type of Participation" cannot be changed. |
| 26 | Member registration | How can I register as a group? | The initial setting is "Individual", so please change it to "Corporation/Organisation)" in My Page after registering as a member. |
| 27 | Member registration | When registering a Co-Creation Challenge and Co-Creation Partner, do I need to register as a member twice? | You can register Co-Creation Challenges and as a Co-Creation Partner with one EXPO 2025 ID, so there is no need to register as a member twice. |
| 28 | Member registration | How can I log in after registering as a member? | Please press "Login" at the top right of the "TEAM EXPO 2025" programme official website, and then enter your registered email address and password. |
| 29 | Member registration | Will I be contacted if I register as a member? | Since you have not received any notification that you have registered, please check whether you can log in on the "TEAM EXPO 2025" programme official website. |
| 30 | Member registration | How can I find out my membership ID? | After logging into the official website of the "TEAM EXPO 2025" programme, please check the "EXPO 2025 ID" (8-digit number) listed on the "Account" screen. |
| 31 | Member registration | If I register as a member, does that mean I have registered for the Co-Creation Challenge? | No, it doesn't. You must log in to the "TEAM EXPO 2025" programme official website and apply for the Co-Creation Challenge. |
| 32 | Member registration | When I register as a member, does that mean I am registering as a Co-Creation Partner? | No, it doesn't. You must log in to the "TEAM EXPO 2025" programme official website and apply to become a Co-Creation Partner. |
| 33 | Member registration | What should I do if the person in charge of registering the Co-Creation Challenge changes? | You will need to log in to the "TEAM EXPO 2025" official website with the registered ID and change your My Profile and Co-Creation Challenge. |
| 34 | Member registration | What should I do if the person in charge of the registered Co-Creation Partner changes? | You will need to log in to the "TEAM EXPO 2025" official website with the registered ID and change your My Profile and Co-Creation Partner. |
| 35 | Member registration | What should I do if the person in charge of the registered Co-Creation Challenge or Co-Creation Partner is not available and I do not know the registered email address or ID? | The EXPO Co-Creation Office cannot provide registration information, so please share your email address and other information with the person in charge when registering your ID. |
| 36 | Member registration | Is it possible to modify the member registration details? | You can modify it by logging in and going to My Profile. |
| 37 | Member registration | Is it possible to terminate my membership? | You can terminate your membership by logging in and clicking the “Withdrawal” button on the “Account” screen. |
| 38 | Member registration | What should I be careful of when terminating an EXPO 2025 ID that has registered a Co-Creation Challenge or Co-Creation Partner? | If you terminate your membership, all Co-Creation Challenges, Co-Creation Partners, various articles, etc. applied for with that account will be deleted and cannot be restored. If you wish to cancel your activities, please apply for termination on My Page. |
| 39 | Member registration | What should I do if I forget my password? | Please enter your registered email address in "Forgot your password" on the login screen to reset your password. |
| 40 | Member registration | What should I do if my account is locked because I entered the wrong password too many times? | Your account will be unlocked in one hour, so please enter your password again after unlocking, or reset your password from the "Forgot your password" link on the login screen. |
| 41 | Co-Creation Challenge | How do I apply for the Co-Creation Challenge? | Apply from the “TEAM EXPO 2025” programme official website. For details, please check the manual on the "Co-Creation Challenge" screen on My Page. |
| 42 | Co-Creation Challenge | How long does it take for the Co-Creation Challenge to be registered after applying? | It will take approximately one month to register, as the application details will need to be confirmed by the EXPO Co-Creation Office. Please note that it may take longer if the application is incomplete or submitted during the “Obon” holiday period“ (mid-August) or Year-end and New Year holidays. |
| 43 | Co-Creation Challenge | Why can't I enter the applicant's EXPO 2025 ID in the Co-Creation Member field? | The EXPO 2025 ID of the person applying for the Co-Creation Challenge will be automatically reflected, so you cannot enter your own. |
| 44 | Co-Creation Challenge | Can individuals register a Co-Creation Challenge? | Two or more people can register. |
| 45 | Co-Creation Challenge | If I register as an individual, do I need to enter my EXPO 2025 ID in the Co-Creation Member field? | If you are an individual, you will need to register two or more people, so please enter the EXPO 2025 ID of the other individual or other corporation you will be working with. |
| 46 | Co-Creation Challenge | Can a corporation or organisation register for a Co-Creation Challenge? | They can also register independently (one). |
| 47 | Co-Creation Challenge | If I register as a corporate member, do I need to enter my EXPO 2025 ID in the Co-Creation Member field? | If you are a corporation, you can register independently, so you do not need to enter your EXPO 2025 ID. |
| 48 | Co-Creation Challenge | Can the same corporation or organisation register multiple Co-Creation Challenges? | Co-Creation Challenges are registered on an activity-by-activity basis, so multiple registrations are possible. |
| 49 | Co-Creation Challenge | How do I request the participation of Co-Creation Partners to participate in the Co-Creation Challenge? | You can send a request for support from the “Supporting Co-Creation Partner Management Screen” under “Co-Creation Challenges” on My Page. If the other party approves, they will be registered as a Co-Creation Partner. |
| 50 | Co-Creation Challenge | After registering for a Co-Creation Challenge, can I modify the registered content (word expressions, contact information, etc.)? | You can edit it from My Page. After making corrections, press the "Apply" button to apply for changes. The EXPO Co-Creation Office will check the changes, and if there are no problems, it will be approved and published with the changed content. |
| 51 | Co-Creation Partner | How do I apply as a Co-Creation Partner? | When you press the “New Application" button on the "Co-Creation Partner" screen on My Page, the application form will be displayed. Please enter the required information and apply. |
| 52 | Co-Creation Partner | When should I submit the Co-Creation Partner registration form? | The EXPO Co-Creation Office will inform you of the submission deadline. |
| 53 | Co-Creation Partner | Do I need to submit a Co-Creation Partner registration form at the time of application? | There is no need to submit a registration form at the time of application, as the EXPO Co-Creation Office will inform you of the submission deadline. |
| 54 | Co-Creation Partner | How do I submit a Co-Creation Partner registration form? | You will receive a notification from the EXPO Co-Creation Office on your My Page to submit your registration form. Download the registration form according to the notification instructions and submit the completed and stamped PDF file from the relevant Co-Creation Partner details screen on the “Co-Creation Partner" screen on My Page. |
| 55 | Co-Creation Partner | How long does it take for a Co-Creation Partner to be registered after applying? | Registration will take at least two months, as it is necessary to discuss it with the EXPO Co-Creation Office and specify the content of the support. Please note that it may take longer if the application is incomplete or during the “Obon” holiday period (mid-August) or Year-end and New Year holidays. |
| 56 | Co-Creation Partner | Can individuals register as Co-Creation Partners? | Individuals cannot register, regardless of the number of people. |
| 57 | Co-Creation Partner | Can a corporation or organisation register as a Co-Creation Partner? | Yes, they can register. |
| 58 | Co-Creation Partner | Can a branch office/branch of a corporation or organisation register as a Co-Creation Partner? | Yes, they can register. However, the main body of the corporation/organisation and other branches will not be able to register with the same initiative content, so please consider the registration method in advance. |
| 59 | Co-Creation Partner | Can voluntary organisations register as Co-Creation Partners? | Yes, they can register. We will confirm the members and location at a later date, so please have the terms and conditions ready. |
| 60 | Co-Creation Partner | How can I support the Co-Creation Challenge as a Co-Creation Partner? | Please make individual arrangements in advance with the Co-Creation Challenge and ask the Co-Creation Challenge team to send you a request for support. You will receive a request for support notification, and you can support it by clicking “Approve”. |
| 61 | Co-Creation Partner | After registering as a Co-Creation Partner, can I modify the registered details (text, contact information, etc.)? | You can edit it from My Page. After making corrections, press the “Apply” button to apply for changes. The EXPO Co-Creation Office will check the changes, and if there are no problems, they will be approved and published with the changed content. |
| 62 | Events | How do I publish my event? | Please refer to this page. |
| 63 | Members’ Posts | How do you use Members’ Posts? | You can create and publish a new event from the corresponding Co-Creation Partner on My Page or from the “Members’ Posts Management Screen” on the Co-Creation Challenge screen. Events will automatically become private once the event period ends. |
| 64 | Members’ Posts | Are there any rules for Members’ Posts? |
Please follow the rules below and use this as a report on your team's activities. Please note that if we find a post that violates the rules, the article may be deleted without prior notice.
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| 65 | Official Website Operations | What images can I use for the Co-Creation Challenge thumbnail and Co-Creation Partner logo? | The image file formats that can be used are JPEG and PNG, and the file size is less than 1MB. |
| 66 | Official Website Operations | How can I display the Co-Creation Challenge thumbnail correctly? | The recommended image size is 400 pixels tall and 600 pixels wide. For other sizes, the entire image will be reduced and converted into a thumbnail so that the long side of the image fits within the above size. |
| 67 | Official Website Operations | How can I display my Co-Creation Partner's logo correctly? | The recommended image size is 600 pixels tall and 600 pixels wide. For other sizes, the entire image will be reduced and converted into a thumbnail so that the long side of the image fits within the above size. |
| 68 | Official Website Operations | Why are the Co-Creation Challenge thumbnails not displayed correctly? | The recommended image size is 400 pixels tall and 600 pixels wide. For other sizes, the entire image will be reduced and converted into a thumbnail so that the long side of the image fits within the above size. Therefore, if the image is extremely horizontal or vertical, it may be reduced considerably. |
| 69 | Official Website Operations | Why is my Co-Creation Partner's logo not displayed correctly? | The recommended image size is 400 pixels tall and 600 pixels wide. For other sizes, the entire image will be reduced and converted into a thumbnail so that the long side of the image fits within the above size. Therefore, if the image is extremely horizontal or vertical, it may be reduced considerably. |
| 70 | Official Website Operations | My saved Co-Creation Challenges and Co-Creation Partners are displayed as “Published”, “Submitted”, “Draft”, etc. What is their status? | Indicates the status of the Co-Creation Challenge or Co-Creation Partner content. “Published”: Approved and published. “Submitted”: Waiting for approval. “Draft”: The content being created is saved. Your application will not be submitted until you press the apply button. |
| 71 | Official Website Operations | My saved Co-Creation Challenges and Co-Creation Partners are displayed as "Submitted“. What is their status? | The EXPO Co-Creation Office is currently checking your application for the Co-Creation Challenge or Co-Creation Partner. |
| 72 | Official Website Operations | My saved Co-Creation Challenges and Co-Creation Partners are displayed as “Application cancelled”. What is the status? | The EXPO Co-Creation Office checked the application for the Co-Creation Challenge or Co-Creation Partner, but the application was incomplete, so we have cancelled the application. It needs to be modified and resubmitted. |
| 73 | Official Website Operations | Is there a page that summarises the operation manual, etc.? |
The operation manual can be displayed by clicking the “MANUAL” icon at the top of each page on My Page. Flow of Co-Creation Challenge registration |